Customer Reviews

I don't know how you do it!!! Review by Rebecca Kedge (January 2008)

I just wanted to drop you a quick email to tell you THANKS for the alterations you made to my husband's A-1 flight jacket!!! I don't know how you guys do it but the jacket fits him to perfection now. It's absolutely beautiful work - We can't thank you enough!!! Hubby is already planning on ordering another jacket for Christmas - Maybe a G-1 this time around!

All my best to you and your staff for a fabulous 2008!!
(Posted on 8/2/10)

Excellent quality and craftsmanship Review by Eric Perlinger (February 2007)

I just got my jacket. It is fantastic! It has surpassed my expectations.

Thank-you! (Posted on 8/2/10)

Great jacket and great customer service Review by Chris Begley

I recently ordered a horsehide A-1 jacket from you, and wanted to write and comment on the jacket and the customer service.

First, the jacket -- it's great. I am an archaeologist, and I use the jacket to work in, so it takes a lot of abuse -- walking through briars in the woods, a lot of dirt and mud, and a lot of wear from carrying equipment, packs, etc - similar abuse as if worn while working construction. The horsehide is tough as nails, and while stiff for the first few weeks, it loosens up where you move, but stays tough and very resistant to scuffs, scratches, etc.

I would advise potential customer to order your an A-1 in your normal suit jacket size or a size smaller if you are of athletic build, because the jacket seems to be a little roomy - perfect for use at work.

As much as I like the jacket, the customer service is even better. I had to return a size 44 for a 42, and Mr. Dover took care of everything with great courtesy and enthusiasm, even expediting the shipment of the second, smaller jacket before the first jacket had been returned to him -- he knows how to treat a customer. You truly can order from US Authentic with no-risk -- that's why I'm ordering again from them. That kind of service is as important to me as the jacket.
(Posted on 7/28/10)