Items 11 to 13 of 13 total
- Job well done Review by Phillip Feldman
I just wanted to let you know the great job you did on my A2 Flying Tigers (AVG) jacket. I was especially pleased that I could stop by your facility to go over exactly what I wanted. Again thank you for a job well done.
(Posted on 7/28/2010)
- Excellent job Review by Kevin Liu
I'm dropping you a note to say thank you for the excellent jobs which you have done with all the jackets which I have ordered from you.Flying Tigers A2,
I like this jacket because the Flying Tigers are a part of my Chinese heritage. It was quite surprising that the lettering on the blood chit was so well done. Also, nice job on 2 inside custom pockets.G1, Although this was a "simple" jacket, it was manufactured and put together with quality workmanship. I especially like the custom collar which you made for me.M444, What can I say? The artwork was fantastic and the jacket is superbly warm. Too bad that its not that cold year round here in Southern California. From the quality materials that was used, I think this jacket should last me a lifetime.G8, I think this is the best work you've done so far. The G8 is light enough to wear on those cool mornings, and with the custom wool liner which you made for me, it should keep me toasty warm in the winter. I especially enjoy the artwork which you have drawn for me. The Jolly Rogers' emblem is excellent! I believe you're the only one on the web that offers this particular item for sale.I have received many compliments for all the jackets which I have purchased from you. If I may, I will send you as many potential customers as I can. I feel that you have done an outstanding job in the manufacture of all these jackets. Additionally, I feel that you have created an atmosphere that makes the customer feel comfortable when shopping from your web site. (Posted on 7/28/2010)
- Superb customer service Review by Jonathan "Rabbi" Steinman
I wanted to let you and your team know how happy I am regarding the A2 goatskin AVG jacket I recently received. I bit of history first, I have been a â€œfanâ€ of the AAF A2 jacket for many many years, and in the late 80â€™s I purchased an A2from the Cockpit (AVIREX). This was supposed to be an authentic reproduction of an A2. Well it is not even close, the details in this jacket do not compare with ANY original (I could list the many issues with this jacket but I will leave that for someone else).
I decided I wanted a â€œrealâ€ A2, and proceeded to search the web for info. I found many sites claiming to have the â€œReal Dealâ€ After going to the Acme Depot and learning more about A2 jackets than I thought was necessary, I narrowed down my search to Eastman, U.S. Wings, Lost Worlds and U.S. Authentic.
I called all the companies to find more about their respective jackets. Every time I mentioned U.S. Authentic I got the same response â€œwell the do make a VERY good reproductionâ€ to â€œTheir (U.S. Authentic) jacket is as close to ours as the original contractors A2.
After hearing this, I contacted your team. I was met with intelligence, and real knowledge about both the authenticity of your products and the correct sizing (I am 5 9â€™ 230 and wear a size 48 suit). I called back a day later after deciding on your firm. You personally took my call, walked me through the sizing and features of your products. When I mentioned that I might be hard to fit, you sent me a jacket to try the size (next day). I also wanted to add features to customize the A2 to AVG spec (red ACE lining, name tag with my name and call sign) and add some modern features for my own comfort (inside pocket, hand warmer pockets). This was on a Wednesday. I shipped the jacket back with the instructions and on Saturday morning UPS delivered the EXACT jacket I asked for.
Again you and your team, you have made a client for LIFE.
(second email received a year later)
The jacket is STILL great, I wear it every day. The cuffs are pulling and after the season I will send it back to be repaired. On Christmas my family and another family went out to dinner at a Chinese restaurant. The owners Father was greeting guests. When he saw my jacket his eyes welled with tears, he moved the crowd that was waiting to get in whispering something in in Chinese. he pulled my group (my wife three boys and another family of 5) to him and gave us a table. He asked if I was wearing my Fathers jacket saying "men wearing these saved China, his parents and himself". He then produced an old black and white photo of a P40 Tomahawk taking of from Kunming. Thanks (Posted on 7/21/2010)
Items 11 to 13 of 13 total